Shipping Information, Costs and Methods
Shipping for U. S Orders
All orders are eligible for free 3-day shipping with in the United States.* You will receive an order confirmation within 15 minutes after your order is placed. you will receive another email with tracking information once your order has shipped. Orders placed by 2pm CST will ship the same day.
Your order wil be shipped via UPS or USPS depending on lowest cost and shortest in-transit time to your address.
We provide free return shipping for most items purchased shipped within the continental United States (skis, snowboards and coolers are excluded). To qualify for free return shipping, your return must arrive at St. Bernard Sports within 15 days of the date you received it. Please allow 7 days transit time. Returns that aren't reeeived within 15 days are eligible for a $7.00 restocking fee. Click here for instructions on how to print your prepaid return label.
US. Shipping Rates
Shipping for International Orders
We are pleased to offer shipping options to our international customers. Most customers can select their country in Check Out. For some countries, the only payment option is PayPal. Please Note: International Shipping costs $30-$50 depending on your country. Please contact our customer service team by phone at 1-800-461-4450, on our Live Chat, or email us at email@example.com for more information
-expedited international shipping is available upon request for an extra fee. Please contact customer service for further information
-free return shipping does not apply to international orders.
-extra duties and taxes will be paid upon receipt of the item in your country by your local carrier. You may calculate an estimate of these fees here: DutyCalculator.com.
-some vendors restrict us from shipping internationally. You will not be able to select the international shipping method if you have merchandise from restricted Brands in your cart.
If you have any additional questions regarding shipping, returns or ship times, please contact our Customer Service department toll-free at 1-800-461-4450 10am to 6pm CST, or email us at firstname.lastname@example.org.
Ordering and Shipping FAQ
St. Bernard Sports is a family-owned and operated business since 1978. With retail stores in the Dallas and Austin areas, our goal is to provide our customers with the highest quality merchandise, fast shipping and great customer service. Our headquarters is in Dallas, TX.
You may call our customer service line toll-free at 1-800-461-4450 during business hours, or email us at email@example.com with any questions.
Or, if you prefer, here is our mailing address:
St. Bernard Sports
3120 Commonwealth Drive
Dallas, TX 75247
We accept major credit cards (Visa, Mastercard, American Express, Discover). For fast service, be sure include your billing address and telephone number with your order. Your credit card will be authorized when your order is placed, although it will not be charged until your order ships.
We also accept PayPal
We are proud to offer price matching on our online items. If you find an item cheaper somewhere else within 24 hours of purchase, we will refund you the difference PLUS an additional 5% off. Some exclusions apply; please see Terms and Conditions for details.
The product being price-matched must be the identical size,color and style. The product must be in-stock. The price being matched must include any applicable fees, including but not limited to sales tax and shipping costs. To take advantage of this offer, you must contact us before placing your order, or up to twenty-four (24) hours after ordering. *Price matching is not available for Patagonia products, per vendor restrictions.
Since we are based in Texas, only Texas customers are required to pay sales tax.
When the order is shipped, you will receive tracking information from either UPS or USPS in an email shortly after your package ships.
You will receive a confirmation email with a tracking number when you place your order. Keep your order number for future reference. If you created an account, you can check the status of your order by logging into the “My Account” section of our website. You will receive a shipping confirmation once your order has shipped. If you have any questions or concerns, please contact us.
Please contact us at 1-800-461-4450 during business hours, or email us at firstname.lastname@example.org to request a copy of your receipt be sent to you.
If you need to change or alter your order, please contact us as soon as possible. Most orders are processed and shipped on the same day.
Absolutely. We are pleased to offer free return shipping for every order, within sixty (60) days of purchase. The item must be unworn and in 'new' condition, with all original packaging and hang tags.